Adding attachments to ConfigItems easily
Order forms, bills and other documents can be scanned and attached to the ConfigItem. This addon makes this process easier.
Simply add all necessary data to a mail and send it to your OTRS – many scanners can do this on their own. This way, you do not have to scan everything and add them one at the time to the ConfigItem.
A postmaster filter filters the mails – the ticket creation can be halted on request so that the OTRS stays "clean".