Task lists directly at the ticket
During the use of a ticket, there can be several tasks which are not supposed to be listed in different tickets. In that case the TicketChecklist is useful.
Never forget the tasks of a ticket again! If a ticket has many articles and the tasks are being discussed over and over again, the risk of forgetting something becomes reasonable.
It is not always convenient to create a new ticket for every task. For example, if only a small subtask is being discussed.
With this add-one, you can create to-do lists/checklists for your tickets. For this there is a menu item "checklist" in the ticket menu.
The checklist can be managed in the dialog:
If such a checklist exists, it will be displayed in the ticket view:
As ticket owner it is furthermore possible to be notified when the status of a task changes.
A mail will be sent to the person in charge when the target date is reached (or almost reached).
To gain a quick overview of own tasks, two filters can be used:
Brief overview on the functionalities