In order to help customers more quickly you need as much important information as possible with one glance. But which ConfigItems belong to a customer?
You have a well-maintained CMDB, your customer calls you and reports a problem with his printer. With CustomerCIInfo, you can connect the ticket with the printer while registering it.
The data of our customers should be extremly important to us. Therefore, not more people than necessary should have access to them. If you, for example, have freelancers working for you and they shall only see the data of certain customers, this addon can help you.