Work faster on your tickets!


During the use of a ticket, there can be several tasks which are not supposed to be listed in different tickets. In that case the TicketChecklist is useful.

Where, in the ticket, was the excel data? How can I download the attachments of this article all at once? How can I attach previous attachments to a mail while forwarding? These questions have one answer: TicketAttachments.

Using this addon, attachments with appointment details will be shown in the ticket zoom. In an extra dialog, you'll see all the details.

The same pop-ups appear over and over again, forcing you to enter everything again, wasting too much time. Simply use a template to create a ticket.

Allocate new tickets fast and easily to agents – with BulkTicketAllocation. Save time and make sure that the tickets are distributed evenly.